It’s possible that one of the following occurred:
Your CVV was not entered correctly
Insufficient balance
Incorrect card details
Region restrictions
ATM limit reached
Your purchase was made at an unsupported merchant or merchant category restriction. Please review: Transaction limits for different Merchant Category Codes (MCCs)
If it keeps happening:
Confirm available balance and card details
Contact support with date, amount, and merchant and one of our agents we’ll be happy to help.